Guides

Plain-English guides to medical bills

Short, practical guides for people with Medicare and the families who help them.

Fixing bill errors

Observation Status vs. Inpatient: Why It Changes Your Hospital Bill

Why hospital observation status is billed under Part B, how it differs from an inpatient stay, how it affects skilled nursing coverage, and your rights.

6 min read · Last reviewed Oct 12, 2026
Fixing bill errors

How to Ask for an Itemized Hospital Bill (With a Word-for-Word Script)

How to request an itemized hospital bill, what to say on the phone, a short letter you can copy, and what to look for once it arrives.

6 min read · Last reviewed Oct 12, 2026
Fixing bill errors

The Most Common Medical Billing Errors Seniors Should Check For

The billing mistakes worth checking on every medical bill, how to compare bills with your Medicare notices, and what to say when you find one.

6 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Duplicate Charges on a Medical Bill: How to Spot and Fix Them

How to tell a real duplicate charge from a legitimate repeat on a medical bill, what to check on your Medicare notice, and what to say to get it fixed.

6 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Ambulance Bills and Medicare: What's Covered and What You Pay

When Medicare covers an ambulance ride, what you pay after the Part B deductible, when non-emergency trips qualify, and how to question an ambulance bill.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Lab Bills After a Routine Visit: Why They Happen and What to Do

Why you might get a lab bill after a routine Medicare visit, when Medicare covers lab tests, and what to check and say if a lab bill looks wrong.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

How to Call a Medical Billing Office: A Word-for-Word Script

A word-for-word script for calling a medical billing office about a bill, what to have ready, what to ask, and how to keep a record of the call.

6 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Skilled Nursing Facility Bills: What Medicare Covers After a Hospital Stay

How Medicare covers skilled nursing facility care in 2026: the 3-day inpatient rule, $0 for days 1–20, $217 a day for days 21–100, and what to check.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Home Health Care Bills: What Medicare Covers and When You Might Owe

Medicare pays for covered home health services at no cost to you. Learn who qualifies, what's covered, and why you might still get a bill for equipment.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Hospice and Medicare: What's Covered and What Bills Can Still Arrive

Medicare covers hospice care for a terminal illness. Learn what you may still pay, like drug copays and room and board, and how to check hospice bills.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Durable Medical Equipment (DME) Bills: Renting, Buying, and Supplier Rules

How Medicare pays for walkers, wheelchairs, oxygen, and other DME: the 20% coinsurance, rent vs. buy, and why the supplier's assignment status matters.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Emergency Room Facility Fees: Why the Hospital and the Doctor Bill Separately

Why an ER visit can bring a hospital facility bill and separate doctor bills, what Medicare covers, and when the ER copayment is waived after admission.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Telehealth Bills Under Medicare: What You May Owe

What Medicare covers for telehealth through 2027, what you pay for a video or phone visit, and how to check a telehealth bill against your Medicare notice.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Preventive Care Bills: When a "Free" Checkup Comes With a Charge

Medicare covers most preventive services at no cost, but extra tests or problems discussed at the visit can bring a bill. Here's why and what to check.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Medicare Part B Drug Bills: Infusions and Injections in the Doctor's Office

How Medicare Part B covers drugs you get at a doctor's office or hospital outpatient clinic, what you pay, and why your coinsurance can change by quarter.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Physical Therapy Bills and Medicare: Therapy Limits and the KX Modifier Explained

Medicare has no hard cap on outpatient therapy. Learn what the 2026 $2,480 KX modifier threshold means, what you pay, and what to check on therapy bills.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Outpatient Surgery Bills: Hospital Outpatient Department vs. Ambulatory Surgical Center

Why the same outpatient surgery can cost different amounts at a hospital outpatient department or an ambulatory surgical center, and how to compare.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Medicare Wellness Visit vs. a Regular Physical: Why One Is Free and the Other Isn't

The Medicare yearly wellness visit is a free conversation-based visit, not a physical exam. Here's how they differ and how that shows up on your bill.

5 min read · Last reviewed Oct 12, 2026
Fixing bill errors

Bills From Doctors Who Opted Out of Medicare: Private Contracts Explained

What it means when a doctor opts out of Medicare, how private contracts work, why Medicare and Medigap won't pay, and what to check before you sign.

5 min read · Last reviewed Oct 12, 2026