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Billed for Medicine or Equipment During Hospice? Who Should Pay

On this page
  1. What should the hospice cover?
  2. What should I pay?
  3. When does my Part D plan pay instead?
  4. Why would a pharmacy bill me full price?
  5. What about equipment bills?
  6. What if I paid for something the hospice refused?
  7. What about care from other providers?
  8. How do I check the Medicare Summary Notice?
  9. What if hospice ends?
  10. Frequently asked questions
  11. Sort out a hospice-time bill

During hospice, the hospice provider should cover drugs for pain and symptom control and the medical equipment and supplies in your plan of care. Medicare's hospice booklet says you pay a copayment of up to $5 per prescription for those drugs. A bill for full price from a pharmacy or equipment company is worth questioning, though drugs for unrelated conditions may go through your Part D plan instead.

What should the hospice cover?

Medicare's booklet says that once hospice starts, Original Medicare covers everything you need related to your terminal illness and related conditions, through a Medicare-approved hospice. Depending on the plan of care, that can include:

  • Prescription drugs for pain and symptom control.
  • Medical equipment, like wheelchairs or walkers.
  • Medical supplies, like bandages and catheters.
  • Doctor and nursing care, aide services, therapy, and more.

The hospice team gives or arranges this care. For a broader look at what hospice costs, see hospice: what Medicare covers and what you may be billed.

What should I pay?

Medicare's booklet lists what you pay during hospice:

  • Your monthly Part A (if any) and Part B premiums.
  • A copayment of up to $5 per prescription for outpatient drugs for pain and symptom management.
  • 5% of the Medicare-approved amount for inpatient respite care.

There's no deductible. So a pharmacy charging full price for a hospice pain medicine, or an equipment company billing monthly rent for a hospice bed, are signs something went to the wrong place.

When does my Part D plan pay instead?

Medicare's booklet says drugs that aren't for your terminal illness or related conditions aren't part of the hospice benefit. They may be covered by your Part D plan, with your usual copay.

For example, a cholesterol pill unrelated to a cancer diagnosis would likely go through Part D. A pain medicine for the cancer would go through hospice.

The booklet also says that in the rare case the hospice benefit doesn't cover a drug, the hospice should contact your drug plan to find out whether the plan covers it.

Medicare.gov says you can ask your hospice for a list of items, services, and drugs it has decided aren't related to your terminal illness. That list helps sort out who should pay.

Why would a pharmacy bill me full price?

Some common mix-ups:

  • The pharmacy billed your Part D plan for a drug that should go to hospice, and the plan rejected it.
  • The hospice uses a specific pharmacy, and the prescription was filled somewhere else.
  • The drug was prescribed by a doctor the hospice didn't know about.

What to say to the pharmacy:

"[Patient name] is in hospice with [hospice name]. Is this drug for their hospice condition? If so, it should go to the hospice. Can you hold the charge while I check with the hospice nurse?"

What to say to the hospice:

"The pharmacy charged us $[amount] for [drug] on [date]. Is this drug part of the hospice plan of care? If so, how should the pharmacy bill it, and can you help us get the charge reversed?"

What about equipment bills?

If an equipment company bills you or Medicare Part B for a hospital bed, oxygen, wheelchair, or similar item during hospice, ask whether the hospice should be covering it.

Sometimes the equipment was in place before hospice started, under a regular Medicare rental. Once hospice starts and the item is for the terminal illness, the hospice should arrange it. Ask the hospice and the supplier to sort out the switch.

What to say to the equipment supplier:

"[Patient name] started hospice with [hospice name] on [date]. Is this [item] being billed to Medicare Part B? If it's part of the hospice care, it should be handled by the hospice. Can you check with them and correct the bill?"

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What if I paid for something the hospice refused?

Medicare's booklet says that if you pay out of pocket for an item or service your doctor ordered, but the hospice refuses to give it to you, you can file an appeal with Medicare. Your State Health Insurance Assistance Program (SHIP) can help for free. Find yours at shiphelp.org.

Keep receipts and the doctor's order.

What about care from other providers?

Medicare's booklet says the hospice team must give or arrange all care for the terminal illness. Care from a provider the hospice didn't set up, or hospital outpatient care, inpatient care, or ambulance rides related to the terminal illness that the hospice didn't arrange, may not be covered. The booklet suggests contacting your hospice team before getting these services, or you might pay the full cost.

Care for unrelated conditions is still covered under regular Medicare or your Medicare Advantage Plan, with usual costs.

How do I check the Medicare Summary Notice?

Your Medicare Summary Notice can show whether equipment or drugs were billed to Part B during hospice. Look for:

  • Equipment rental claims after the hospice start date.
  • Doctor or outpatient claims you think the hospice should have arranged.

See how to read your Medicare Summary Notice.

If you see hospice claims you don't recognize at all, call 1-800-MEDICARE (1-800-633-4227). See Medicare fraud warning signs on your statements.

What if hospice ends?

If hospice stops, the drugs and equipment hospice provided will need to go through Part D and Part B again. See stopping hospice.

Frequently asked questions

Does hospice pay for medications?

Yes, for pain and symptom control related to the terminal illness. Medicare's booklet says you pay up to $5 per prescription.

Who pays for drugs not related to my hospice diagnosis?

They may be covered by your Part D plan, with your usual copay.

Should I be billed for a hospital bed during hospice?

If it's part of your hospice plan of care, the hospice should cover it. Ask the hospice and supplier to check.

Can I appeal if hospice won't provide something?

Yes. Medicare's booklet says you can file an appeal if you paid for an item your doctor ordered that the hospice refused to provide.

Sort out a hospice-time bill

Bill Review Coach is a monthly medical bill review service for seniors and their families. Upload your first bill free, no card needed. Snap a photo of the pharmacy or equipment bill and your Medicare notice, and you'll get back a plain-English summary of who may owe what and what to say. Refer a friend and you both get a free month once they join the paid plan. You make the calls and write the emails; we help you know what to say.

General information, not legal advice. Check your own bill and notices.

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