Reading your notices

What to Do When a Doctor Bills You More Than Medicare Allows (Balance Billing and Limiting Charges)

On this page
  1. What does "balance billing" mean with Medicare?
  2. How does the 15% limiting charge work?
  3. How do I know if I was billed more than the limit?
  4. What should I say when I call the billing office?
  5. Does Medigap pay the extra charge?
  6. What about balance billing in Medicare Advantage?
  7. Can a doctor make me pay up front?
  8. Frequently asked questions
  9. Want help checking for charges above the limit?

If your doctor accepts Medicare assignment, they can bill you only your deductible and coinsurance, and anything above the Medicare-approved amount is off limits. If your doctor is "non-participating," Medicare.gov says they can charge more than the approved amount, in many cases up to 15% more; that cap is called the limiting charge. Compare the bill to the "Maximum You May Be Billed" column on your Medicare Summary Notice (MSN), and call the office about any amount above it.

What does "balance billing" mean with Medicare?

Balance billing is when a provider bills you for the difference between their full charge and what Medicare approved. Under Original Medicare, whether a provider can do that depends on how they work with Medicare. There are three kinds of providers:

1. Providers who accept assignment (participating). They agree to take the Medicare-approved amount as full payment. Medicare.gov says they agree to charge you only the Medicare deductible and coinsurance, and they usually wait for Medicare to pay its share before asking you to pay yours.

2. Non-participating providers. They don't accept assignment for every service. They can choose to accept the approved amount case by case. When they don't, they can charge more than the approved amount, up to the limiting charge in many cases. You might have to pay the full amount at the time of service, and they should still submit a claim to Medicare for you.

3. Providers who opted out of Medicare. Medicare won't pay these providers at all except in emergencies. You sign a private contract and pay their price. Your Medigap policy won't pay anything for those services either.

How does the 15% limiting charge work?

The limiting charge means a non-participating provider generally can't bill more than 15% above the amount Medicare approves for them.

Here's an illustrative example with made-up numbers. Say the Medicare-approved amount for a non-participating provider is $100, and you've already met your 2026 Part B deductible of $283.

  • Limiting charge: $100 + 15% = $115. That's the most the provider can charge.
  • Medicare pays 80% of the approved amount: $80.
  • You pay the rest of the $115: $35. That's your $20 coinsurance plus the $15 above the approved amount.

If the same office billed you $160 for that service, the extra $45 would be above the limit.

How do I know if I was billed more than the limit?

Your Medicare Summary Notice (MSN) does the math for you. Find the line for the service and look at the "Maximum You May Be Billed" column. That figure already accounts for whether the provider accepted assignment.

Then compare:

  • Bill matches the maximum: Probably correct.
  • Bill is lower: A supplement or other coverage may have paid part.
  • Bill is higher: Call the provider and ask them to explain each dollar above the maximum.

Also look at the bill for words like "balance due after insurance" next to the provider's full charge. Sometimes an office forgets to post Medicare's adjustment, so the full price stays on your account.

What should I say when I call the billing office?

Have your MSN and the bill ready. You might say:

"Hi, I'm calling about my bill for the visit on [date]. My Medicare Summary Notice shows the Medicare-approved amount was [amount] and the maximum I may be billed is [amount]. Your bill shows [amount]. Do you accept Medicare assignment? Can you check whether Medicare's payment and adjustment were posted to my account?"

If they say they're non-participating, ask: "Is this charge within the Medicare limiting charge for this service?"

Write down the date, the person's name, and what they said. If they agree it's wrong, ask for a corrected statement, and wait for it before you pay. If you already paid too much, ask for a refund in writing.

If the office won't fix a charge that's above the MSN maximum, call 1-800-MEDICARE (1-800-633-4227) and explain what happened.

Have a bill you're not sure about? We'll check it with you.

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Does Medigap pay the extra charge?

Some plans do. Medicare's "Choosing a Medigap Policy" guide calls the amount above the approved amount the "excess charge." In the guide's plan chart, Plans F and G cover Part B excess charges, and the other standard plans don't. Plan F isn't available to people new to Medicare on or after January 1, 2020.

If you don't have one of those plans, the easiest way to avoid excess charges is to see providers who accept assignment. You can ask the office directly before you book: "Do you accept Medicare assignment for all services?"

What about balance billing in Medicare Advantage?

Medicare Advantage plans set their own rules. In-network providers are paid by your plan under a contract, and you pay the plan's copay or coinsurance. Medicare's "Understanding Medicare Advantage Plans" booklet notes that some Private Fee-for-Service (PFFS) plans allow balance billing of up to 15% more than the plan pays. If you're in a PFFS plan, check whether yours allows it.

If an in-network provider bills you more than your Explanation of Benefits shows as your share, call the plan's member services number and tell them.

Can a doctor make me pay up front?

A non-participating provider may ask you to pay the full amount at the time of service, according to Medicare.gov. They still have to submit the claim to Medicare and can't charge you for doing it. If a provider refuses to submit a claim, you can submit one yourself using Medicare's claim form. Medicare then pays you its share directly.

Frequently asked questions

Can a doctor who accepts Medicare charge me more than the approved amount?

No. Providers who accept assignment agree to charge only the deductible and coinsurance.

Is the limiting charge the same as my 20% coinsurance?

No. The limiting charge is the most a non-participating provider can bill in total. It includes your coinsurance plus up to 15% more in many cases.

How do I find out if my doctor accepts assignment?

Ask the office directly. Medicare.gov also has a "Find a provider" tool that shows whether providers accept assignment.

What if a provider asks me to sign a private contract?

That usually means they opted out of Medicare, so Medicare and your Medigap won't pay for those services. Medicare.gov suggests talking to your State Health Insurance Assistance Program (SHIP) before you sign. Find your SHIP at shiphelp.org.

Want help checking for charges above the limit?

Bill Review Coach is a monthly medical bill review service for seniors and their families. Snap a photo of the bill and your MSN, and we'll show you in plain English whether the charge is within Medicare's limits and what to say if it isn't. You make the calls and write the emails; we help you know what to say.

General information, not legal advice. Check your own bill and notices.

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