Coverage & costs

Why Does My Medigap Plan Still Leave Me a Bill?

On this page
  1. Does Medigap pay everything Medicare doesn't?
  2. Reason 1: The Part B deductible
  3. Reason 2: Plan N copays
  4. Reason 3: Plans K and L share costs
  5. Reason 4: Excess charges
  6. Reason 5: A high-deductible plan
  7. Reason 6: Medicare denied the service
  8. Reason 7: The service isn't something Medigap covers
  9. Reason 8: The bill came before Medigap paid
  10. Reason 9: The claim never reached your Medigap plan
  11. How do I figure out which reason applies to my bill?
  12. What should I say when I call?
  13. Frequently asked questions
  14. Want help seeing where each dollar went?

Most Medigap plans leave some costs for you to pay. The most common reasons are the Part B deductible ($283 in 2026), which Plan G and most other plans sold today don't cover, copays under Plan N, the 50% or 75% cost sharing in Plans K and L, and excess charges from doctors who don't accept Medicare assignment. You may also get a bill when Medicare denies a service, or when the provider bills you before your Medigap plan has paid.

Does Medigap pay everything Medicare doesn't?

It depends on your plan letter. Medicare's "Choosing a Medigap Policy" guide shows that each standardized plan covers a different mix of costs. Some plans are designed to leave certain costs to you.

Find your plan letter on your card or policy, then check the reasons below.

Reason 1: The Part B deductible

The 2026 Part B deductible is $283, according to CMS. Medicare's guide says Medigap plans sold to people new to Medicare on or after January 1, 2020, can't cover it. In the 2026 chart, only Plans C and F cover the Part B deductible, and those aren't available to people new to Medicare since that date.

So if you have Plan G, D, N, or most others, expect to pay the first $283 of Medicare-approved Part B costs each year yourself. Those bills usually come early in the year.

Reason 2: Plan N copays

Plan N pays the Part B coinsurance except for a copayment of up to $20 for some office visits and up to $50 for emergency room visits that don't result in an inpatient admission, per Medicare's guide. Those small bills from doctor's offices are expected with Plan N.

Reason 3: Plans K and L share costs

Plans K and L pay a percentage of many benefits. In the 2026 chart, Plan K pays 50% and Plan L pays 75% of the Part B coinsurance, among other items. You pay the rest until you reach the plan's yearly out-of-pocket limit and your Part B deductible. After that, the plan pays 100% of covered services for the rest of the year.

Reason 4: Excess charges

If a doctor doesn't accept Medicare assignment, Medicare.gov says they can charge more than the Medicare-approved amount, in many cases up to 15% more. Medicare's guide calls this an excess charge. In the 2026 chart, only Plans F and G cover Part B excess charges. With any other plan, that extra is yours to pay.

To avoid it, ask before your visit: "Do you accept Medicare assignment?"

Reason 5: A high-deductible plan

Some states offer high-deductible versions of Plans F and G. Medicare's guide says you pay Medicare-covered costs up to $2,950 in 2026 before the policy pays anything. Until you reach that amount, bills come to you.

Reason 6: Medicare denied the service

Medigap pays its share after Medicare pays its share of an approved amount. If Medicare denies a service, your Medigap plan generally doesn't pay either. Check your Medicare Summary Notice (MSN) for "NO" in the "Service approved?" column.

If you signed an Advance Beneficiary Notice of Noncoverage (ABN), Form CMS-R-131, before the service, the Centers for Medicare & Medicaid Services (CMS) says that form shifts potential financial responsibility to you when Medicare is expected to deny payment. You can still appeal a denial if you chose the option asking the provider to bill Medicare.

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Reason 7: The service isn't something Medigap covers

Medicare's guide says Medigap policies generally don't cover long-term care, vision or dental care, hearing aids, glasses, or private-duty nursing. Bills for those come to you unless you have other coverage.

Reason 8: The bill came before Medigap paid

Claims usually go to Medicare first, then to your Medigap plan. Your MSN may include a note saying the claim was sent to your Medigap insurer. If the provider billed you before that second payment posted, the bill may be too high. Wait for your Medigap plan's statement, or call the provider and ask whether they've received payment from your supplement.

Reason 9: The claim never reached your Medigap plan

Sometimes the crossover from Medicare to your Medigap plan doesn't happen, and one possible cause is outdated insurance information on file. If your MSN doesn't mention your Medigap plan and you think it should, call your Medigap insurer and ask whether they received the claim.

How do I figure out which reason applies to my bill?

  1. Find the MSN for the same date of service.
  2. Check "Maximum You May Be Billed." That's your share before Medigap.
  3. Check your Medigap statement to see what it paid.
  4. Subtract. What's left should match the reasons above for your plan letter.

If the numbers don't add up, call the provider first, then your Medigap insurer.

What should I say when I call?

To the provider:

"Hi, I'm calling about my bill for [date]. I have Original Medicare and a Medigap Plan [letter] with [company]. Has the claim been sent to my Medigap plan, and has it paid? My Medicare notice shows a maximum of [amount], and the bill shows [amount]."

To your Medigap insurer:

"Hi, I'm checking on a claim from [provider] for [date]. Did you receive it from Medicare? What did you pay, and is there any amount you didn't pay? If so, why?"

Write down names, dates, and reference numbers.

Frequently asked questions

I have Plan G. Why did I get a bill in January?

Plan G doesn't cover the Part B deductible. In 2026, you pay the first $283 of approved Part B costs yourself.

Why does my doctor's office charge me $20 with Plan N?

Plan N has copays of up to $20 for some office visits and up to $50 for some emergency room visits.

Will Medigap pay for my hearing aids or dental care?

Medicare's guide says Medigap policies generally don't cover dental care, hearing aids, or glasses.

Can a Medigap plan refuse to pay something Medicare approved?

If Medicare approved it and the benefit is part of your plan, the plan should pay its share. Ask your insurer for an explanation in writing if it didn't.

Want help seeing where each dollar went?

Bill Review Coach is a monthly medical bill review service for seniors and their families. Snap photos of your MSN, Medigap statements, and bills, and we'll show you in plain English what Medicare paid, what your plan paid, and whether what's left is correct. Free one-on-one help is also available from your local State Health Insurance Assistance Program (SHIP) counselor at shiphelp.org. You make the calls and write the emails; we help you know what to say.

General information, not legal advice. Check your own bill and notices.

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